The Wellness Center serves not only to promote a healthy lifestyle, but to also serve the SNHU community during times of crisis. The folks at the heart of the wellness center have introduced a new program that can assist students even when the offices themselves are closed.
This service lies in its new On-Call Counseling service. As stated by Felix Pizzi, Director of the Wellness Center, this service “allows students to reach a live-counselor to address any urgent mental health concerns.”
This system is available from 4:30 p.m. – 8 a.m. Mondays, Wednesdays, Thursdays and Fridays, and on Tuesdays from 6 p.m. – 8 a.m. as well as the entire weekend. Students can now gain access to the Wellness Center’s services at any time.
Every student has access to this service when they dial the number: 603-645-9679. Once a call has been placed, an automated message will begin stating which numbers to press for the desired outcome. By pressing one, it will connect you with public safety; two will inform you how to get urgent medical care; three will connect you with an on-call counselor, and four will leave a message to the office that will be returned on the next business day.
This On-Call Counseling service is available to any student that needs the support presently and cannot wait until the next business day, no matter how big or small their problem is at that moment. Pizzi states that The Wellness Center wants “to remove the barriers” for SNHU students and provide a resource “that provides access to students with a live counselor without any intermediaries.” This new service is just one more way that the Wellness Center is working to care for the SNHU population.
During its regular hours, the office offers health services, counseling services and health promotion services for all students to take advantage of. When this office is not open for these other services, the On-Call Counseling service will be there to support SNHU students with just the click of a few numbers.